Terms of Service

1. Acceptance of these terms

By accessing or using LaunchAudit (the Service), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. If you are using the Service on behalf of a business or other entity, you represent that you have authority to bind that entity, and "you" refers to both you and that entity.

2. The service

LaunchAudit provides AI-generated analysis of Amazon product listings. Two main products:

• Launch Plan — for new products. Generates a recommended title, bullets, description, image plan, keyword set, competitor analysis, and a 30-day action plan based on the product details you provide.
• Listing Audit — for existing ASINs. Fetches the public Amazon listing, scores it across SEO/conversion/image/trust dimensions, and produces priority fixes, rewrites, keyword gaps, and an image audit.

A free preview is available without signup. Full paid reports unlock additional sections, detailed how-to instructions, and the Impact × Effort matrix.

3. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement. The Service is not directed to anyone under 18, and we do not knowingly accept accounts from minors.

4. Your account

• You're responsible for keeping your password confidential and for all activity under your account.
• The information you provide must be accurate and current.
• One person, one account — don't share credentials.
• Notify us immediately at info@launchaudit.ai if you suspect unauthorized access.
• You may close your account anytime. See Termination for what happens to your data.

5. Pricing, billing, and credits

Free preview

The free preview shows a meaningful slice of a Launch Plan or Listing Audit at no cost and does not require a credit card. Free previews are rate-limited per IP address and per account to prevent abuse.

Single report (pay-per-use)

One full report is $25 USD (or applicable local equivalent at checkout). Payment is processed by Stripe. The report is generated immediately after a successful payment and is available in your dashboard for 30 days.

Subscriptions

Subscription plans bundle a monthly credit allowance:

• Starter — 2 credits / month. $39/month, or $390/year (saves ~17%).
• Seller — 5 credits / month. $79/month, or $790/year (saves ~17%).
• Brand Owner — 12 credits / month. $119/month, or $1190/year (saves ~17%).

One credit unlocks one full report (Launch Plan or Listing Audit). Subscriptions auto-renew at the same plan and term until you cancel. You can cancel anytime from your dashboard; cancellation takes effect at the end of your current billing period and you keep access until then.

Credit policy

• Subscription credits are use-it-or-lose-it. Unused credits expire at the end of your billing period and do not roll over to the next period.
• Extra credits purchased on top of a subscription expire 30 days after purchase.
• Credits cannot be transferred between accounts, exchanged for cash, or refunded except as described in Refunds.

Taxes

Prices shown on our Pricing page are exclusive of taxes. Sales tax, VAT, GST, or other location-specific taxes will be added at checkout where required by law and shown on your receipt.

Failed payments

If a recurring charge fails, we'll attempt to re-charge over the following days. If we can't collect, your subscription will be marked past-due and your access to credits may be paused. Repeated failures may result in cancellation.

6. Refunds and failed reports

• Failed reports get an automatic credit refund. If our system fails to generate a report (for example, Amazon blocks the listing fetch, an AI step fails after retries, or a system error), the credit you spent is automatically returned to your account, usually within seconds. You'll see the updated balance in your dashboard.
• Subscription fees are non-refundable once charged, except where required by law. You can cancel future renewals at any time and keep using credits already in your account until the period ends.
• Single-report charges are non-refundable once a report has been successfully generated and delivered.
• If something didn't work as expected, email support@launchaudit.ai within 14 days. We aim to be fair — tell us what happened and we'll work with you in good faith on a refund or alternative resolution. Repeated bad-faith refund requests after successful report deliveries may result in account suspension or termination.

7. Promo codes

• One redemption per email address. The same email cannot use the same code more than once.
• Promo codes apply to single-report (pay-per-use) purchases only — they are not valid for subscription plans, including the first month's credits.
• Codes cannot be combined with other discounts or applied retroactively.
• Promo codes have an expiration date stated in the email you receive. After expiration, the code cannot be redeemed.
• We may modify or discontinue promotional offers at any time. Codes already redeemed remain valid as redeemed.

8. Acceptable use

You agree not to:

• Reverse engineer, scrape, or attempt to access the Service in unauthorized ways.
• Use the Service to violate any law, including intellectual-property and consumer-protection laws.
• Submit malicious, deceptive, or prompt-injection input designed to subvert our AI systems.
• Resell, redistribute, or rebrand reports as your own service.
• Generate reports for products that infringe third-party rights or violate Amazon's policies.
• Abuse free previews to avoid paying for full reports (rate limits apply).
• Interfere with the Service's operation, including circumventing rate limits, bot defenses, or account security.
• Create accounts using disposable, fraudulent, or someone else's email address.

We reserve the right to investigate and take appropriate action — including suspending or terminating accounts, withholding refunds, and reporting to law enforcement — for any violation.

9. AI-generated content

• You are responsible for reviewing every recommendation before publishing it on Amazon. Verify factual claims, character limits, brand-name spellings, compliance with Amazon's category rules, and any regulatory requirements specific to your product.
• We do not warrant that following our recommendations will result in any specific business outcome — including ranking improvements, conversion lift, sales velocity, or revenue change.
• You retain ownership of the content of the reports we generate for you and may use them freely for your own listings.
• You may not use our reports to train or build a competing AI system, or in any way that violates the rights of third parties.

10. No affiliation with Amazon

LaunchAudit is an independent third-party tool. We are not affiliated with, endorsed by, sponsored by, or otherwise connected to Amazon.com, Inc. or any of its affiliates. "Amazon," "ASIN," "Buy Box," "FBA," "Brand Registry," "A+ Content," and other Amazon-related terms are trademarks of Amazon.com, Inc. or its affiliates. We use these terms only to describe the platform our customers operate on.

Use of any data fetched from Amazon's public pages is for the limited purpose of generating your audit report and is consistent with Amazon's public-data policies. You are responsible for complying with Amazon's Seller Central terms when applying our recommendations to your listings.

11. Intellectual property

• Our platform is ours. The LaunchAudit website, code, design, brand, and underlying technology are owned by LaunchAudit and protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose.
• Your reports are yours. The output of any report we generate for you — titles, bullets, descriptions, keyword lists, action plans — belongs to you to use freely on your own listings.
• Your inputs. By submitting product information, you grant us a limited license to process it to deliver the Service.
• Feedback. If you send us suggestions or ideas, we can use them without owing you anything for them.

12. Third-party services

The Service relies on third-party providers (Stripe for payments, Supabase for auth and storage, Anthropic for AI generation, ScrapingBee for listing fetches, Resend for email, Cloudflare for bot defense, Netlify for hosting, Sentry for errors, Google Analytics for traffic). When you use parts of the Service that interact with these providers, their terms and privacy policies apply alongside ours. We're not responsible for issues caused by third-party outages, billing disputes with Stripe, or changes those providers make to their own services.

13. Changes to the service

We may add, modify, or remove features at any time. For material changes — for example, raising prices, removing entire products, or significantly limiting paid features — we'll give at least 30 days' notice via email or in-product notification. Continued use after the change takes effect counts as acceptance.

14. Termination

• You can terminate your account anytime by emailing info@launchaudit.ai. Upon termination, we soft-delete your account immediately and hard-delete personal data within 30 days, subject to legal retention requirements (see Privacy Policy).
• We may suspend or terminate your account, with or without notice, if you breach these Terms, attempt fraud or abuse, or if continuing to provide service to you would expose us to legal risk.
• On termination, your unused subscription credits are forfeited and cannot be refunded.
• Sections that by their nature should survive termination — including IP, disclaimers, liability, indemnification, and governing law — will continue to apply.

15. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES, OR THAT REPORT OUTPUT WILL BE ACCURATE, COMPLETE, OR APPLICABLE TO YOUR SPECIFIC CIRCUMSTANCES. ALL BUSINESS DECISIONS YOU MAKE BASED ON OUR REPORTS ARE YOUR RESPONSIBILITY.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LAUNCHAUDIT OR ITS OWNER, OPERATORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST RANKINGS, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on certain damages; in those jurisdictions, the limitations above apply to the maximum extent permitted by applicable law.

17. Indemnification

You agree to defend, indemnify, and hold harmless LaunchAudit, its owner, and its operators from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, including any intellectual-property right, or (d) any content you submit or that is generated for you and that you publish elsewhere.

18. Governing law and disputes

These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict-of-laws principles.

Informal resolution first

Before filing any formal claim, please email us at info@launchaudit.ai with a description of the issue. We'll work in good faith to resolve it within 30 days.

Binding arbitration

If we cannot resolve a dispute informally within 30 days, you and LaunchAudit agree to resolve it through final and binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted in Miami-Dade County, Florida, or remotely if both parties agree. Each party will bear its own attorneys' fees and costs except as the arbitrator may award under applicable law. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

Class-action waiver

You and LaunchAudit each agree that disputes will be resolved only on an individual basis, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class proceeding. If a court decides this class-action waiver is unenforceable for a particular claim, that claim (and only that claim) will be severed and proceed in court; the remainder will continue in arbitration.

Exceptions

Either party may bring an individual claim in small-claims court for any dispute that qualifies under the small-claims court rules where the claimant resides. Either party may also seek emergency injunctive or equitable relief in a court of competent jurisdiction to protect intellectual-property rights, confidential information, or to prevent ongoing harm — without waiving the obligation to arbitrate the remainder of the dispute.

30-day opt-out

You may opt out of this arbitration agreement and class-action waiver by sending written notice to info@launchaudit.ai within 30 days of first accepting these Terms (or within 30 days of any future material change to this section). Your notice must include your full name, the email address on your account, and an explicit statement that you want to opt out of arbitration. Opting out has no effect on any other part of these Terms.

Mandatory consumer protections

If you reside in the European Union, the United Kingdom, or another jurisdiction whose mandatory consumer-protection laws override the governing law, arbitration, or class-waiver provisions above, those laws still apply to the extent required, and any required forum will substitute the arbitration forum specified above for those claims.

19. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreements.
• No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Severability. If a court finds any provision of these Terms unenforceable, the remaining provisions remain in full effect.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• No third-party beneficiaries. These Terms do not create any rights for anyone other than you and us.
• Force majeure. Neither party is liable for failure to perform due to causes outside its reasonable control (natural disasters, war, infrastructure outages by third parties, etc.).

20. Contact

Questions about these Terms:

• Email: info@launchaudit.ai
• Web: www.launchaudit.ai